When incidents occur, we manage every single aspect on behalf of our customers, from First Notification of Loss to Risk Management, Telemetry, Rental, Vehicle Recovery, Non-Fault Hire and Legal Services; keeping drivers mobile throughout. Our expert teams use bespoke technology and ISO-certified systems to ensure speed and accuracy throughout the Incident Management process.
First Notification Of Loss
Available twenty four hours a day via phone, email or data transfer.
Own Damage
We offer a wide range of repair solutions including our own repair network, smart repairs and we can also integrate with your existing damage repair process.
Third-Party Intervention
Early intervention is crucial to mitigating the total cost of a claim. Our experts contact the Third Party quickly after an incident being reported to offer our services and mitigate cost.
Third-Party Claims Management
Our engineers interrogate vehicle repair costs, engineers’ reports and repair methodology to ensure you do not pay more than is absolutely necessary.
Loss Recovery
Our recoveries team pursues what is owed to our customers swiftly and effectively after an incident.
Reporting and Data Analysis
We produce dashboard, data analysis and bespoke MI as and when required to support our customers.